SPECIFIC RESPONSIBILITIES & DELIVERABLES FOR THIS ROLE INCLUDE:

• Directly manage a team of Software Development Engineers in test (SDET) and Quality Engineers across our Products.
• Reviews design specifications, processes, and test procedures to understand the scope, requirements, and function of the software application.
• Ensures that products meet the organization’s and customers quality and product integrity requirements.
• Define and track quality assurance metrics such as defects, defect counts, test results, test status and time to resolution of issues.
• Identifies root causes of problems in the development process; recommends and/or implements corrective measures.
• Manage QA testing, documentation, prioritization, and troubleshooting of all bugs/issues and resolutions
• Determine manual test cases that are candidates for automation.
• Identify and investigate issues found during testing, assist cross-functional team members in troubleshooting as needed and update test cases based on discovered defects
• Analyzes data to identify trends in quality or issues/bugs with a goal of mitigating and preventing recurrence and future issues.
• Ensure proper maintenance and tracking of test cases and test accounts.
• Represent QA in planning meetings on all development projects to provide input and guidance on testing best practices.
• Identifies appropriate parameters, functions, and data to test and validate.
• Conducts testing to ensure products perform according to user requirements and within established guidelines.
• Identifies, logs, and recreates error codes, bugs, and defects.
• When a product does not perform within specifications, reports defects to programmers while identifying and recommending solutions, improvements, and updates.
• Participate in training and demos to internal team members on all new features and enhancements